General Terms and Conditions SAS Tactics Ltd.
I. SUBJECT
Art. 1. These General Terms and Conditions are intended to regulate the relations between "SAS Tactics" Ltd. 1000, Sofia str. Tsar Samuil No 93, UIC 202920476, represented by S. Stoyanova, hereinafter referred to as the SUPPLIER, and the customers, hereinafter referred to as the USERS, of the e-shop "ARMS-BG.com", hereinafter referred to as the "ELECTRONIC SHOP".
II. SUPPLIER DATA
Art. 2. Information under the E-Commerce Act and the Consumer Protection Act
1. Name of the Supplier.
2. Registered office and registered office address. Registered office and registered office or registered office and head office. City and registered office: 93 Tsar Samuil Str., Sofia
3. Correspondence data. 2: [email protected] , Tel: +359 876102089
4. Entry in public registers: UIC 202920476,
5. Personal data controller certificate number No 399807
6. Supervisory bodies:
(1) Data Protection Commission
Адрес: гр. София, ул. „Иван Евстатиев Гешов“ No 15,
Email: [email protected], [email protected]
Website: www.cpdp.bg
(2) Consumer Protection Commission
Адрес: 1000 гр. София, пл.“Славейков“ No4А, ет.3, 4 и 6,
Hotline: 0700 111 22
Website: www.kzp.bg
8. Registration under the Value Added Tax Act No EN 201121843
9. The Supplier is party to the Bulgarian Code of Ethics, available at arms-bg.com
III. FEATURES OF AN E-SHOP
Art. 3. ELECTRONIC SHOP is an electronic shop, available at arms-bg.com, through which Users have the opportunity to conclude contracts for the purchase and delivery of the goods offered by the ELECTRONIC SHOP, including the following:
1. To register and create an account to view the ELECTRONIC SHOP and use the additional services to provide information;
2. To make electronic statements in connection with the conclusion or performance of contracts with the ELECTRONIC SHOP through the interface of the ELECTRONIC SHOP page, available on the Internet;
3. To conclude contracts for the purchase and delivery of the goods offered by the ELECTRONIC SHOP;
4. To make any payments in connection with the concluded contracts with the ELECTRONIC SHOP, according to the payment methods supported by the ELECTRONIC SHOP.
5. To receive information about new products offered by the ELECTRONIC SHOP;
6. To review the goods, their characteristics, prices and delivery terms;
7. To be notified of the rights arising from the law primarily through the interface of the ELECTRONIC SHOP website on the Internet;
Art. 4. The Supplier shall deliver the goods and guarantee the rights of the Users provided for by law, within the framework of good faith, the criteria and conditions accepted in practice, consumer or commercial law.
Art. 5. (1) Users shall conclude a contract for the purchase and sale of the goods offered by the ELECTRONIC SHOP through the interface of the Provider, accessible on its website at arms-bg.com or other means of remote communication.
(2) By virtue of the contract with the Users for the purchase and sale of goods,
The Supplier undertakes to deliver and transfer the ownership of the goods specified by the User through the interface.
(3) Users shall pay the Supplier remuneration for the delivered goods in accordance with the terms and conditions set out on the ELECTRONIC SHOP and these General Terms and Conditions.
(4) The Supplier shall deliver the goods ordered by the Users within the terms and conditions set by the Supplier on the e-shop page and in accordance with these General Terms and Conditions.
(5) The price for the delivery shall be determined separately and expressly from the price of the goods.
Art. 6. (1) The User and the Provider agree that all statements between them in connection with the conclusion and performance of the Purchase and Sale Agreement may be made electronically and by electronic statements within the meaning of the Electronic Document and Electronic Signature Act and Art. 11 of the Electronic Act.
(2) Electronic statements made by Users of the Site shall be presumed to have been made by the persons indicated in the data provided by the User at the time of registration, if the User has entered the corresponding username and password for
IV. USE OF E-SHOP
Art. 7. (1) In order to use the ELECTRONIC SHOP for concluding contracts for the purchase and sale of goods, the User shall enter a username and password chosen by him for remote access, in cases where the electronic shop requires.
(2) The name and password for remote access shall be determined by the User through electronic registration on the Provider's website.
(3) С попълване на данните си и натискане на бутоните „Да, приемам“ и „Регистрация“, Ползвателят декларира, че е запознат с тези общи условия, съгласен е с тяхното съдържание и се задължава безусловно да ги спазва.
(4) The Provider confirms the registration made by the User by sending a letter to the e-mail address specified by the User, to which information on activation of the registration is also sent. The Recipient confirms the registration and the conclusion of the contract by electronic reference in the letter notifying him of the registration sent by the Provider. After confirmation, an account is created for the User and between the User and the Supplier.
(5) When registering, the User undertakes to provide correct and up-to-date data. The User is obliged to promptly update the data indicated in his registration in case of change. If he/she fails to make such a change, the data provided shall be deemed to be up to date.
(6) In the event that a User's account on a social networking site or other network is used for registration, the party to the contract shall be the person who is the owner of the account used for registration on the relevant social networking site or other network. In this case, the Provider shall have the right to access the data necessary to identify the User on the relevant social or other network.
Art. 8. (1) The e-mail address provided at the initial registration of the User, as well as any subsequent e-mail address used for the exchange of statements between the User and the Provider, is the "Primary e-mail address" within the meaning of these General Terms and Conditions. The User shall have the right to change its Primary Contact e-mail address.
(2) Upon receipt of a request to change the Primary Contact Email Address, the Provider shall send a request for confirmation of the change. The confirmation request shall be sent by the Provider to the new Primary Contact e-mail address indicated by the User.
(3) The change of the Primary Contact e-mail address shall be made after confirmation by the User, expressed by reference contained in the confirmation request sent by the Provider to the new Primary Contact e-mail address indicated by the User.
(4) The Provider shall inform the User of the change made by means of an e-mail sent to the User's Primary Contact e-mail address before the change is made under paragraph 2.
(5) The Provider shall not be liable to the User for any unauthorized change of the Primary Contact Email Address.
(6) The Provider may require the User to use the Primary Contact Email Address in specific cases.
V. TECHNICAL STEPS FOR CONCLUDING A PURCHASE CONTRACT
Art. 9. (1) The conclusion of a contract in the ELECTRONIC SHOP is carried out through the interface of the Supplier's website.
(2) The contract shall be concluded in Bulgarian.
(3) To conclude a contract, the User shall place an ORDER by email to the Supplier detailing the goods, quantity, method of delivery, method of payment and details of the User.
(4) For what is not specified in the order, the present general terms and conditions of delivery published at arms-bg.com shall apply.
(5) Upon receipt of the ORDER, the Supplier shall, within 5 calendar days, send an email to notify the User whether the goods are available and the delivery date.
(6) The delivery contract shall be deemed concluded at the moment of confirmation by the Supplier of the availability of the ordered goods by email.
(7) If the Supplier does not confirm by email the availability of the ordered goods, the delivery contract shall be deemed not to have been concluded.
(8) The User shall be a party to the contract with the Supplier in accordance with the data provided in the purchase order. If the User provides incorrect data, the Supplier shall not be liable for breach of contract.
(9) The provider shall include in the interface of its website technical means for detecting and correcting errors in the input of information before the statement of conclusion of the contract is made.
(10) The User's email request to the Provider shall be deemed to be the statement of conclusion of a contract.
Art. 10. The Supplier shall deliver the Goods to the address indicated by the Users and shall not be liable in the event that the data indicated by the Users are false or misleading.
Art. 11. Users may conclude a purchase contract with the Supplier, and/or through their registration, following the following procedure:
(1) Registration in the ELECTRONIC STORE and provision of the necessary data if the User has not registered in the ELECTRONIC STORE;
(2) Login to the system for placing orders on the ELECTRONIC SHOP by identifying with a name and password;
(3) Selecting one or more of the goods offered on the ELECTRONIC SHOP and adding them to a list of goods for purchase;
(4) Provision of data for making the delivery;
(5) Choice of method and time of payment of the price.
(6) Order Confirmation;
(7) Upon receipt of the ORDER, the Supplier shall, within 5 calendar days, send an email to notify the User whether the goods are available and the delivery date.
(8) The delivery contract shall be deemed concluded at the moment of confirmation by the Supplier of the availability of the ordered goods by email.
(9) If the Supplier does not confirm by email the availability of the ordered goods, the delivery contract shall be deemed not to have been concluded.
VI. SPECIAL OBLIGATIONS OF THE SUPPLIER. CONSUMER PROTECTION
Art. 12. The rules of this Section VI of these General Terms and Conditions shall apply to Users who, according to the data provided in the order for the conclusion of the purchase contract or in the registration in the ELECTRONIC SHOP, can be inferred to be consumers within the meaning of the Consumer Protection Act, the Electronic Commerce Act and/or Directive 97/7/EC of the European Parliament and of the Council of 20 May 1997 on the protection of consumers in respect of distance contracts.
Art. 13. (1) The main characteristics of the goods offered by the Supplier are defined in the profile of each product on the website of the ELECTRONIC SHOP.
(2) The price of the goods including all taxes shall be determined by the Supplier in the profile of each item on the website of the ELECTRONIC SHOP. The stated price is exclusive of the cost of delivery of the goods to the user. The cost of transport costs are borne by the user.
(3) Information on the value of postage and transport costs not included in the price of the goods shall be provided by the supplier to the user before the conclusion of the contract in one of the following ways:
- In the profile of each of the goods on the website of the ELECTRONIC SHOP supplier;
- When selecting the goods to conclude the purchase contract;
(4) The method of payment, delivery and performance of the contract shall be defined in these General Terms and Conditions, as well as the information provided to the User on the Supplier's website.
(5) The information provided to the Users under this Article shall be up-to-date at the time of its visualization on the website of the Provider of the ELECTRONIC SHOP prior to the conclusion of the purchase contract.
(6) The Supplier must indicate the terms of delivery of individual goods on the website of the ELECTRONIC SHOP.
(7) The Supplier shall state before the conclusion of the contract the total value of the order for all the goods contained therein.
Art. 14. (1) The User agrees that the Supplier is entitled to accept advance payment for the contracts concluded with the User for the purchase and delivery of goods.
(2) The User shall independently choose whether to pay the Supplier the price to deliver the goods before or at the time of delivery.
Art. 15. (1) The consumer shall have the right, without compensation or penalty and without giving any reason, to withdraw from the concluded contract within 14 working days from the date of receipt of the goods.
(2) The right of withdrawal under par. 1 shall not apply in the following cases:
- for the supply of goods and services, the price of which depends on fluctuations in the financial markets which the Supplier is unable to control;
- for the delivery of goods made according to the user's requirements or to his individual order;
- for the delivery of goods which, by their nature, are consumable or cannot be returned or are perishable or are in danger of deterioration, including perfumery and cosmetic products;
- for the delivery of audio and video recordings or software products printed by the user;
- for the delivery of newspapers, magazines and other periodicals;
(3) Where the Supplier has not fulfilled its obligations to provide information as defined in Article 54 of the Consumer Protection Act, the consumer shall have the right to withdraw from the concluded contract within three months from the date of receipt of the goods. Where the information referred to in this paragraph has been provided to the consumer within the withdrawal period, the withdrawal period shall begin on the date on which it was provided.
(4) In case the consumer exercises his right of withdrawal under par. 1, the Supplier shall be obliged to refund in full the amounts paid by the consumer no later than 30 calendar days from the date on which the consumer exercised his right of withdrawal from the concluded contract. The cost of returning the goods shall be deducted from the amount paid by the consumer under the contract, unless the consumer has returned the goods at his own expense and has notified the Supplier thereof.
(5) The User undertakes to keep the goods received from the Supplier, their quality and safety during the period referred to in par. 1.
Art. 16. (1) The period of delivery of the goods and the starting point from which it runs shall be determined for each good separately upon conclusion of the contract with the user through the website of the ELECTRONIC SHOP provider, unless the goods are ordered in a single delivery.
(2) If the User and the Supplier have not set a delivery period, the delivery period of the goods shall be 30 working days from the date following the sending of the User's order to the Supplier via the Supplier's website ELECTRONIC
(3) If the Supplier is unable to perform the contract due to the fact that he does not have the ordered goods, he is obliged to notify the consumer of this and to refund the amounts paid by him within 30 working days from the date on which the Supplier should have performed his obligation under the contract.
(4) In the cases referred to in par. 3, the Supplier shall be entitled to deliver to the consumer goods of the same quality and price. The Supplier shall notify the consumer electronically of the change of the performance of the contract.
(5) In the event of exercising the right of withdrawal from the contract of supply under paragraph 4, the costs of returning the goods shall be borne by the Supplier.
Art. 17. (1) The Supplier shall hand over the goods to the consumer after verifying the fulfilment of the requirements and the existence of the circumstances referred to in Article 61 of the Consumer Protection Act.
(2) The User and the Provider shall certify the circumstances under par. 1 in writing at the time of delivery by handwritten signature, unless otherwise agreed.
(3) The User and the Provider agree that the requirements under par. (1) and Article 61 of the Consumer Protection Act shall be complied with if the authentication is performed by a person who, according to the circumstances, may be inferred to convey the information to the consumer - party to the contract.
VII. OTHER CONDITIONS
Art. 18. (1) The Supplier shall deliver and hand over the goods to the User within the period specified at the conclusion of the contract.
(2) If the period referred to in par. 1 is not expressly agreed between the parties at the conclusion of the contract, the Supplier shall deliver and hand over the goods within a reasonable time, but not later than 2 months
Art. 19. The User must inspect the goods at the time of delivery and handover by the Supplier and if they do not meet the requirements notify the Supplier immediately.
Art. 20. If the user does not immediately object, the goods shall be deemed to conform to the agreed conditions and quality.
VIII. DATA PROTECTION
Art. 21. (1) The Provider shall take measures to protect the User's personal data in accordance with the Personal Data Protection Act.
(2) For reasons of security of the personal data of the Users, the Provider will send the data only to the e-mail address that was indicated by the Users at the time of registration.
(3) The Supplier adopts and publishes on its website a Privacy Policy, available at arms-bg.com
Art. 22. (1) At any time, the Provider shall have the right to require the User to identify himself and to certify the veracity of any of the circumstances and personal data declared at the time of registration.
(2) В случай, че по някаква причина Ползвателят е забравил или изгубил своите име и парола, Доставчикът има право да приложи обявената „Процедура за изгубени или забравени имена и пароли“, достъпна на адрес arms-bg.com
IX. AMENDMENT AND ACCESS TO THE TERMS AND CONDITIONS
Art. 23. (1) These General Terms and Conditions may be amended by the Provider, for which the latter will notify in an appropriate manner all Users of the ELECTRONIC SHOP who have registered.
(2) The Provider and the User agree that any amendment and modification of these General Terms and Conditions shall be effective with respect to the User within seven days of their posting on the Site unless the User expressly states by e-mail that it does not accept them. All actions for the execution of the concluded contracts shall be carried out under the old rules of the general conditions.
Art. 24. The Supplier publishes these General Terms and Conditions at arms-bg.com together with all supplements and amendments thereto.
X. TERMINATION
Art. 25. These General Terms and Conditions and the User's contract with the Provider shall be terminated in the following cases:
● in case of dissolution and liquidation or bankruptcy of one of the parties to the contract;
by mutual agreement of the parties in writing;
● unilaterally, with notice by either party in the event of default by the other party;
in the event of objective impossibility of either party to the contract to perform its obligations;
●when equipment is seized or sealed by government authorities;
●in case of cancellation of the User's registration on the ELECTRONIC SHOP website. In this case, the concluded but unfulfilled purchase contracts remain in force and are subject to execution;
●in case of exercise of the right of withdrawal pursuant to Art. 55, par. 1 of the Consumer Protection Act.
XII. OTHER CONDITIONS
Art. 26. The invalidity of any provision of these General Terms and Conditions shall not invalidate the entire contract.
Art. 27. The laws of the Republic of Bulgaria shall apply to matters not covered by this Contract relating to the performance and interpretation of this Contract.
Art. 28. All disputes between the Parties under this Contract shall be settled in accordance with BULGARIAN LAW.
Art. 29. These General Terms and Conditions shall come into force for all Users of arms-bg.com from the moment of their publication on the Provider's website, except for the cases specified in Article 23/2/ concerning and only for these Users.