Name: ARMS-BG.COM
Address: Sofia, Sofia, Sofia, 1000, BG
Telephone: 0876102089
Price range: 1-1000 EUR

POLICY – REGULATIONS ON CONFIDENTIALITY AND THE PROTECTION OF PERSONAL DATA AT “SAS TACTICA” EOOD, UIC: 202920476

Effective from 25 May 2018.

“SAC TACTICA” Ltd respects the privacy of its customers and ensures the highest possible level of protection for their personal data. Customers and suppliers declare that they are aware of the voluntary nature and the terms and conditions for the collection and processing of personal data for the purposes of purchasing goods and services from “SAC TACTICA” Ltd, and that they accept these terms and conditions, including giving their consent to the reproduction and retention of documents containing personal data provided in connection with a purchase made. This PRIVACY POLICY AND PROCEDURAL RULES governs the processing of personal data of natural persons or representatives / (Data Subjects) of legal entities, our customers or potential customers, as well as users of our website: http://arms-bg.com (the “Website”), in connection with the services provided by “SAS TACTICA” EOOD, including those provided through and accessible on the Website. This PRIVACY POLICY AND PROCEDURAL GUIDELINES, together with the General Terms and Conditions of Use of the Website and any other documents referred to on the Website, set out the rules that “SAS TAKTIKA” Ltd. will adhere to when processing personal data that we collect from you or about you, or that you provide to us. This Privacy Policy does not affect, restrict or override your rights under the Personal Data Protection Act (“PDPA”) or any other relevant legislation. If you have any questions or comments regarding this Privacy Policy, please contact us at:[email protected]

Please read this carefully before using the Website or providing your personal data, whether electronically via the Website or on paper, as by providing your personal data you agree to its terms. If you do not wish us to process your personal data in the manner described in this Privacy Policy, please do not provide it to us. The provision of personal data by you is voluntary.

1. “SAC TACTICA” EOOD is a commercial company registered in the Commercial Register of the Registry Agency under UIC: 202920476, which collects, processes and stores your personal data in accordance with this Privacy Policy, with the following scope of business: Air conditioning, trade in footwear, clothing and industrial goods, and any other activities and services not prohibited by law.

“SAC TACTICA” Ltd is a data controller within the meaning of the Personal Data Protection Act (PDPA). You can contact us using any of the following contact details:

Registered office: Sofia 1000, 93 Tsar Samuil Street; telephone: 0876102089; email:[email protected]

2. “SAC TACTICA” Ltd may process publicly available personal data and/or personal data provided by you. The main types of personal data processed are:

– Personal identification details (including name, email address, preferred language of communication and others);

– Contact details (including postal and email addresses, telephone and fax numbers for you or a contact person you have specified, and other details);

– Financial information (bank account and other details);

– Information regarding a representative (legal representative or their authorised representative) of one of our corporate clients;

– Data from your profile on the Website (including name, postal and email addresses, telephone number, date of birth, etc.);

– Information regarding the conclusion of consumer credit agreements with “TBI Bank” EAD, with registered office at: Sofia, Dimitar Hadzhikotsev Street No. 52–54, UIC 131134023, and ‘4finance’ EOOD, with registered office at: Sofia 1700, 79 ‘Nikola Gabrovski’ Street, 2nd floor, UIC 202393458.

3. “SAC TACTICA” Ltd may process data compiled and generated by “SAC TACTICA” Ltd in the course of providing its services:

– information about the goods and services you prefer

– Data relating to our communications with you, your habits, preferences and satisfaction with our services (activity when using the services, complaints, enquiries, etc.);

– Information regarding visits to the Website and the use of the Website, including transactions and usage history;

– Data obtained in the course of fulfilling obligations arising from legislation;

4. In order to ensure the proper performance of services and of obligations arising from contracts, as well as legal obligations, ‘SAC TACTICA’ Ltd. is entitled to process any information available in public registers (including public databases and data published on the internet), as well as information received from third parties in connection with the fulfilment of legal provisions relating to customers.

5. “SAC TACTICA” Ltd has the right and obligation to verify the accuracy of the personal data stored in the database; to this end, it may ask you to verify the data and, if necessary, to correct it or confirm its accuracy.

6. Different types of personal data may be processed individually or in combination with one another.

7. Processing of personal data necessary for the purchase of goods from us or in connection with preparations for the conclusion of consumer credit agreements with “TBI Bank” EAD, with address: Sofia, 52–54 Dimitar Hadzhikotsev Street, UIC 131134023, and ‘4finance’ EOOD, with registered office at: Sofia 1700, 79 Nikola Gabrovski Street, 2nd floor, UIC 202393458.

“SAC TACTICA” Ltd processes your data for the following purposes:

– Identifying a customer when they place an order for a particular item via the Website;

– Management of sales activities;

– Data received from you in the course of fulfilling obligations arising from contracts entered into with you or with a company you represent;

– Handling and responding to customer complaints, enquiries, grievances and claims;

– Identification and verification of the legal age requirement for online shopping;

– Payment of liabilities, rescheduling of amounts due; management of debt recovery;

– Warranty and after-sales service;

– Sharing important information regarding changes to our policy and other administrative information;

– Management and administration of online shopping activities; payment processing.

8. In fulfilment of its legal obligations, ‘SAC TACTICA’ EOOD processes your data for the following purposes:

– Issuing invoices;

– For the purposes of tax and social security audits carried out by the relevant competent authorities;

– Fulfilment of obligations relating to distance selling and off-premises sales, as provided for in the Consumer Protection Act;

– Provision of information to the Personal Data Protection Commission in connection with obligations laid down in the legislation on personal data protection – the Personal Data Protection Act, Regulation (EU) 2016/679 of 27 April 2016, etc.;

– Obligations laid down in the Accounting Act, the Tax and Social Security Procedure Code and other relevant legislation, relating to the maintenance of accurate and lawful accounts.

9. “SAC TACTICA” Ltd processes the relevant data provided with the customer’s express written consent for the following purposes:

– providing the personal data for which the customer has given consent to transport/courier companies and postal operators for the purpose of delivering the purchased goods;

– Data retention for accounting purposes; issuing invoices upon purchase;

– Creating and managing a personal profile on the Website; providing technical assistance with creating a profile or profiles and recovering a forgotten password to access our Website;

10. Third parties who have access to and process your personal data:

– Transport/courier companies and postal operators, for the purpose of fulfilling our obligations to you, sending correspondence and communications relating to the dispatch of goods purchased;

– Persons who, on behalf of ‘SAC TACTICA’ EOOD, keep the company’s accounts, namely Solista EOOD, UIC 204949843.

– Website operators: ‘Web Motion’ Ltd, UIC: 200912192

– Debt collection service providers, a notary, a solicitor, a bailiff or any other third party, if the customer has breached an obligation arising from an existing legal relationship with us;

– The banks handling payments made by and to you;

– Persons to whom ‘SAC TACTICA’ EOOD has outsourced the performance of part of the activities or obligations relating to a specific service that we owe to you;

– Individuals providing consultancy services in various fields – solicitors, accountants, marketing agencies, etc.;

– Bodies, institutions and individuals to whom we are required to disclose personal data under current legislation;

11. The length of time your personal data is stored depends on the purposes for which it was collected:

Personal data processed for the purpose of issuing accounting/financial documents for the purposes of tax and social security audits, including but not limited to invoices, debit and credit notes, contracts for the provision of services or goods – shall be retained for at least 11 years after the expiry of the limitation period for the recovery of the public claim, unless the applicable legislation provides for a longer period.

12. Your rights regarding the processing of your personal data

In relation to the processing of personal data, you have the following rights, which you may exercise at any time whilst we are storing or processing your personal data, by sending a request to the address of ‘SAC TACTICA’ EOOD, as stated above, or by email to: [email protected]

You have the right to request the following from ‘SAC TACTICA’ EOOD:

– a copy of your personal data and access to it at any time;

– to correct, without undue delay, any inaccurate personal data you have provided, as well as any data that is no longer up to date;

– that your personal data be erased without undue delay where any of the legal grounds for doing so apply;

– to withdraw your consent to the processing of your personal data at any time by submitting a separate request to ‘SAC TACTICA’ EOOD, where the processing is based on such consent;

– to object to the processing of your personal data;

– to object to automated processing, including profiling;

– you have the right to lodge a complaint with the supervisory authority

13. Automated processing and profiling

When you visit our Website, we use automated processing to tailor our products and services to your needs in the best possible way.

In order to sell you the goods you have requested and/or to deliver the goods you have ordered in accordance with our legal obligations and the commitments we have made to you, “SAS TACTICA” Ltd requires certain data to identify the contracting party, its authorised representative, contact details and payment details.

Failure to provide such data will prevent us from selling you the goods you have requested.

Access to personal data and authorisation to process personal data in the database of ‘SAS TAKTIKA’ EOOD is restricted;

“SAC TACTICA” Ltd has established confidentiality obligations for its employees;

Access to the office equipment of ‘SAC TACTICA’ EOOD and to each employee’s computers is restricted.

The security measures we implement are subject to continuous improvement and adaptation to the latest technologies.

The Website may occasionally contain links (hyperlinks) to other websites. We do not operate the linked websites and do not endorse the content, services or products on those websites. We advise you to use the linked websites with caution and to pay due attention to their content and terms of use. “SAC TACTICA EOOD” Ltd is not responsible for the privacy policies or the content of such websites, and we advise you to review their privacy policies. However, as soon as “SAC TACTICA EOOD” Ltd receives information regarding unlawful activities or unlawful information on such websites, “SAC TACTICA EOOD” Ltd will take immediate steps to remove the electronic links to them.

Amendments to the Privacy Policy and Procedure.

We may periodically update our PRIVACY POLICY AND PROCEDURES. Should any changes be made to this policy, a notice will be published on our website, along with the updated Privacy Policy and Procedure.

Appendix No. 1

Form for withdrawing consent to the purposes of processing

Your name*: ……………………………………………………………………………………………………………..
Your email address used on the online shop*:………………………………….
Contact details (email)*: …………………………………………………………………………….

To
Name:……………………………………………………………………………………………..
EIK/BULSTAT:………………………………………………………………………………………………………
Registered office and business address:………………………………………………………………………
Correspondence address:……………………………………………………………………………………
Telephone:…………………………………………………………………………………………………………………
Email:……………………………………………………………………………………………………………………..
Website:…………………………………………………………………………………………………………………..

I hereby withdraw my consent to the processing of the personal data I have provided for the purposes of receiving a newsletter, advertising messages or other marketing materials, and I am aware of the conditions for withdrawing consent in accordance with the Mandatory Information on the Rights of Data Subjects under the online shop’s data protection policy.
In the event of a breach of your rights under the above or the applicable data protection legislation, you have the right to lodge a complaint with the Commission for Personal Data Protection as follows:

Name:Personal Data Protection Commission.
Registered office and business address:Sofia 1592, 2 Prof. Tsvetan Lazarov Boulevard
Correspondence address:2 Prof. Tsvetan Lazarov Boulevard, Sofia 1592
Telephone:02 915 3 518
Website:www.cpdp.bg

Appendix No. 2

Request to ‘be forgotten’ – for the erasure of personal data relating to me
Your name*: …………………………………………………………………………………………………………………………………….
Your email address, which you used to register or to place orders in the online shop*: ………………………………………………………………………………………………………………………………………………………….
Contact details (email)*: ……………………………………………………………………………………………………

To
Name:……………………………………………………………………………………………………………………………..
EIK/BULSTAT:……………………………………………………………………………………………………………………………..
Registered office and business address:……………………………………………………………………………………………..
Correspondence address:…………………………………………………………………………………………………………..
Telephone:………………………………………………………………………………………………………………………………………..
Email:…………………………………………………………………………………………………………………………………………….
Website:………………………………………………………………………………………………………………………………………….

I request that all personal data which you collect, process and store, whether provided by me or by third parties associated with me, as specified in the identification details, be deleted from your databases.
I acknowledge that some or all of my personal data may continue to be processed and stored by the data controller for the purposes of fulfilling its legal obligations.
In the event of a breach of your rights under the above or under the applicable data protection legislation, you have the right to lodge a complaint with the Commission for Personal Data Protection as follows:

Appendix No. 3

Request for data portability

Your name*: ……………………………………………………………………………………………………………………………………
Your email address, which you used to register or to place orders in the online shop*: ………………………………………………………………………………………………………………………………………………………….
Contact details (email)*: …………………………………………………………………………………………………..

To
Name:……………………………………………………………………………………………………………………………..
UIC/BULSTAT:……………………………………………………………………………………………………………………………..
Registered office and business address:……………………………………………………………………………………………..
Correspondence address:…………………………………………………………………………………………………………..
Telephone:………………………………………………………………………………………………………………………………………..
Email:…………………………………………………………………………………………………………………………………………….
Website:………………………………………………………………………………………………………………………………………….

Please send all personal data relating to me that is collected, processed and stored in your databases in XML format to:

Email: ………………………………………………………………………………………………………………………………………………..
Data controller: ………………………………………………………………………………………………….

Title:
………………………………………………………………………………………………………………………………
Identification number (EIK, BULSTAT, registration number with the Commission for Personal Data Protection): ………………………………………………………
Email: ………………………………………………………………………………………………………………………………………………..
In the event of a breach of your rights under the above or under the applicable data protection legislation, you have the right to lodge a complaint with the Commission for Personal Data Protection as follows:

Appendix No. 4

Request for data correction

Please correct the following personal data that you collect, process and store, whether provided by me or by third parties associated with me, as follows:
Data to be corrected:
…………………………………………………………………………………………………………………………………………………………..
Please correct this information as follows: ………………………………………………………………………………………………………………………………………………………….. In the event of a breach of your rights under the above or under the applicable data protection legislation, you have the right to lodge a complaint with the Data Protection Commission as follows:

Name:Personal Data Protection Commission.
Registered office and business address:Sofia 1592, 2 Prof. Tsvetan Lazarov Boulevard
Correspondence address:2 Prof. Tsvetan Lazarov Boulevard, Sofia 1592
Telephone:02 915 3 518
Website:www.cpdp.bg

Управление на Бисквитки.